Senior Product Analyst (Engagement Domain, A/B Testing) — Berlin, Germany
About the Opportunity
SumUp's Central Product Analytics team sits at the heart of how the company understands and improves the experience of millions of merchants using its products every day. SumUp is looking for a Senior Product Analyst to own the Engagement domain — covering merchant engagement, product activation, support responses, and navigation across the SuperApp and web dashboard — as the primary analytics partner for the Engagement product team.
The Role & Impact
This is a genuine opportunity to take full ownership of a domain, build the measurement foundations from the ground up, and shift the team from reactive reporting to proactive, insight-driven product decisions.
What You'll Do
- Build and maintain scalable datasets in Snowflake — funnels, customer behaviour models, and feature adoption metrics — to inform product decisions
- Design and evaluate A/B tests: define success metrics, assess statistical validity, and communicate results clearly
- Create intuitive dashboards and reusable query templates in Tableau that help teams answer their own questions
- Partner with product managers to develop KPI trees, identify measurement gaps, and improve engagement tracking quality
You'll Be Great for This Role If…
- You have proven experience as a Data or Product Analyst, working with customer behaviour data and translating it into product decisions
- You have advanced SQL proficiency — writing, optimising, and validating queries, and building data models
- You know data visualisation tools like Tableau or Power BI, and data warehousing platforms like Snowflake
- You're comfortable designing experiments and communicating results to product and engineering stakeholders
If you want to own analytics for a domain at a global fintech serving millions of merchants, this is the role.
🚀 Ready to Apply?
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