Senior Product Manager, Retention (Tech Subscription) — Berlin, Germany
About Grover
Founded in 2015, Grover enables consumers and businesses across Europe to subscribe to tech devices — from smartphones, laptops and wearables to full corporate device setups. With access to over 1,000 unique tech items on flexible terms, Grover is a pioneer of the circular economy: refurbishing and recirculating devices to help eliminate e-waste.
The Role
At Grover, winning someone's first order is the easy part. The real craft — and the heart of this role — is what happens next: turning that first subscription into a lasting relationship. As a Senior Product Manager on the Retention team, you'll own the experience that keeps hundreds of thousands of subscribers active, engaged and loyal.
What You'll Do
- Own the retention roadmap: from onboarding and engagement to renewals and lifecycle
- Use data and experimentation to understand churn drivers and win subscribers back
- Partner with engineering, design, data and growth teams to ship retention features that matter
- Balance business KPIs (retention, LTV) with a genuinely great customer experience
- Build the strategy that turns one-time subscribers into lifelong Grover customers
What You Bring
- Senior product management experience, ideally in subscription, marketplace or D2C
- Strong analytical toolkit — you live in the data to find the real problems
- Experience running experiments and shipping iteratively
- A user-first mindset with a commercial edge
Why Grover
You'll own the most valuable behavior in the business — retention — at a company reshaping how Europe consumes tech, with the sustainability mission of the circular economy behind you.
Ready to make subscriptions stick? Apply below.
🚀 Ready to Apply?
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