Senior Product Manager, Self-Service & Onboarding — APEXX (London, Hybrid) — Payment Orchestration
The Company
APEXX is pioneering payment orchestration, transforming the global payments landscape with cutting-edge technology and innovation. As a leader in Fintech, we're committed to excellence — driving forward-thinking solutions that empower businesses worldwide. Reporting to the Head of Product, this is a London hybrid role: 3 days in office, 2 from home.
The Role
Own APEXX's Self-Service & Onboarding domain. You'll define and execute the product strategy that lets customers onboard, configure, manage, and optimize their use of APEXX services independently — creating a scalable self-service experience that gives customers greater control and accelerates time-to-value.
This is a highly cross-functional role across Product, Engineering, Design, Commercial, Customer Success, and Compliance.
What You'll Do
- Own the vision, strategy, and roadmap for APEXX's self-service capabilities and Customer Portal — starting with the end-to-end merchant onboarding experience and progressively expanding customer control across the platform
- Own the complete onboarding journey: account creation, KYC/KYB orchestration, payment provider configuration, user management, and self-service administration
- Create scalable digital experiences that improve customer satisfaction and business efficiency
- Work across Product, Engineering, Design, Commercial, Customer Success, and Compliance to ship
Who You Are
A senior product leader with fintech or payments experience, comfortable with complex cross-functional domains, and energized by building self-serve infrastructure that scales. You've shipped onboarding or portal products before — and you know what good looks like.
Shape how businesses control their payments stack. Apply directly below.
🚀 Ready to Apply?
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