Manager, Special Projects & Performance (COO Strategy, OKRs) — Dubai, UAE

About the Role

The Manager, Special Projects & Performance role sits within the regional Chief Operating Office at talabat (part of the Delivery Hero Group). You'll be a key pillar in driving strategic initiatives, business performance management and cross-functional execution — combining strategy, analytics, project management and operational execution to make sure priorities turn into outcomes.

What's On Your Plate

Reporting Business Performance

• Own full visibility of COO functional KPIs across functions and markets; surface risks and opportunities early
• Drive turnaround when metrics deviate, with speed and precision
• Build performance reporting frameworks that are insight-driven, not just data consolidations
• Present findings to senior leadership in actionable formats

OKR & Budget PMO

• Lead OKR and budgeting cycles, ensuring alignment across functions and markets
• Track OKR/budget performance, analyze variances, and flag risks early to course-correct
• Drive governance, planning timelines and process improvements for financial planning
• Keep strategic priorities aligned with financial allocations

COO Strategy & Planning

• Translate vision into executable plans; lead annual and multi-year strategic planning cycles and competitive analysis
• Own integrated business planning across the region

What We're Looking For

• 3+ years in strategy, consulting, operations or performance management — ideally in tech or a fast-paced consumer business
• Strong analytical mindset and data-driven decision-making
• Experience with financial modelling and PnL analysis strongly preferred
• SQL, BigQuery, Looker or Tableau experience strongly preferred
• Structured communication — you compress complexity into clear, actionable output

Why Join

This is a high-visibility regional role at one of MENA's biggest delivery platforms — your work directly shapes strategy, budgets and performance across multiple markets.

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