The Opportunity

Talabat Qatar — part of the Delivery Hero Group, the world's pioneering local delivery platform across ~65 countries — is looking for a Senior Manager, Logistics Operations in Doha. You'll lead the country's entire supply ecosystem: building a sustainable, high-quality, high-performing rider base and ensuring Talabat stays Qatar's market leader.

What's On Your Plate

Develop and execute the overall supply growth and acquisition strategy, aligned with business demand and market dynamics
Lead long-term supply forecasting and planning to guarantee full coverage and service-level adherence
Launch new supply channels — female riders, refugees, micro-financing, e-bikes — to diversify and sustain fleet growth
Manage the full lifecycle of 3PL partnerships: selection, onboarding, performance management, contract renewals
Set clear KPIs and SLAs for 3PL partners, ensuring compliance, efficiency and rider quality
Lead the on-ground operations team, driving smooth daily operations, compliance and service quality
Monitor key operational KPIs: rider supply rate, EPH, order-on-time percentage, churn rate, rider NPS
Implement standardized processes and digital tools, and drive automation for better visibility and scalability
Coach and develop a team of managers, seniors and specialists across supply, 3PLs and operations

What We're Looking For

Bachelor's degree (Logistics, Supply Chain, Operations preferred); 5+ years in fast-paced operational roles
Track record in FoodTech logistics is a plus; management consulting experience is a significant advantage
Strong analytical skills with advanced GSheet proficiency; ability to manage complexity and drive decisions
Excellent English communication — Arabic is good to have but not necessary
Organized, process-driven, and able to travel to talabat markets as needed

Why Join

This is a leadership role with real ownership of national supply strategy — building diverse fleets, shaping partnerships, and modernizing how a market leader delivers.

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The Opportunity

What's On Your Plate

Develop and execute the overall supply growth and acquisition strategy, aligned with business demand and market dynamics
Lead long-term supply forecasting and planning to guarantee full coverage and service-level adherence
Launch new supply channels — female riders, refugees, micro-financing, e-bikes — to diversify and sustain fleet growth
Manage the full lifecycle of 3PL partnerships: selection, onboarding, performance management, contract renewals
Set clear KPIs and SLAs for 3PL partners, ensuring compliance, efficiency and rider quality
Lead the on-ground operations team, driving smooth daily operations, compliance and service quality
Monitor key operational KPIs: rider supply rate, EPH, order-on-time percentage, churn rate, rider NPS
Implement standardized processes and digital tools, and drive automation for better visibility and scalability
Coach and develop a team of managers, seniors and specialists across supply, 3PLs and operations

What We're Looking For

Bachelor's degree (Logistics, Supply Chain, Operations preferred); 5+ years in fast-paced operational roles
Track record in FoodTech logistics is a plus; management consulting experience is a significant advantage
Strong analytical skills with advanced GSheet proficiency; ability to manage complexity and drive decisions
Excellent English communication — Arabic is good to have but not necessary
Organized, process-driven, and able to travel to talabat markets as needed

Why Join

This is a leadership role with real ownership of national supply strategy — building diverse fleets, shaping partnerships, and modernizing how a market leader delivers.